Available for you 24 hours a day, 365 days a year

E-mail contacts

For more detailed explanations and more important queries, we suggest using e-mail, since our gaming, finance and marketing teams usually work during weekdays. You can expect a thorough answer in the shortest time possible.


General Inquiries: support@class1casino.com
Advertising questions and suggestions: affiliate@class1casino.com

Telephone and fax support

Picking up a phone and calling us is also always an option.

International (charged): +44-207-572-1218
Italy (toll free): +800-787-415
Spain (toll free): +900-961-544
Fax (charged): +41-44732-6986

Live chat support via casino lobby

The best and quickest way to get information is via our non-stop live chat support. You can start the conversation by clicking the support icon in our casino lobby (available in both download and flash versions).


Our chat support is instant (average wait time less than 5 seconds!) and our supporters speak English, Italian, French, Russian, Spanish, Portuguese and many other languages.



Our chat support is probably best described by the words of our actual players:


"I was greeted very warmly and informed of my bonus amount very quickly. Supporter made me feel very comfortable about depositing for the first time and made me feel like I was special to casino and my business was important no matter how little I was able to deposit. She [supporter] was sweet, helpful, respectful and a pleasure to talk to. After I had been playing for about an hour she popped up just to check on me. I though that was awesome." – boo73, latestcasinobonuses.com user

"Customer service is amazing. I'm still in the process of cashing out on a freechip and should be expecting payment soon. The support staff was there to help me (I requested to change my payout from a bank draft to Moneybookers) and allowed me to play with my [tournament] prize money with a bonus to go with it. How cool is that?" – soda69, latestcasinobonuses.com user

"I just wanted to bring to your attention the excellent customer service that was provided to me by your employee. She not only deposited my welcome bonus to my account expediently but provided extensive help to me. I am new to the computer and had trouble exiting the program as my computer had frozen. I was feeling totally lost when all of a sudden a screen popped up and she offered to help me again. You can imagine my relief as i thought she was long gone and i could not access the support line as everything was frozen." – Leona, satisfied player